There are a few things you can try if your Pure Evoke radio won’t connect to an Internet radio station.
This month we’ve received questions about DAB+, upgrading digital radios and listening online.
In October 2020 around half of the UK’s national commercial radio stations are using the newer DAB+.
You may receive Classic FM from a transmitter in England and during particular weather conditions a radio station from France may affect reception on the Channel Islands.
This could be an issue with the radio or antenna. There are some checks you can do before replacing any parts.
In the UK DAB+ radio stations are broadcast alongside DAB stations and missing stations could be due to coverage in Norfolk or your radio.
You could check if the radio receives other DAB+ stations and then try a full scan or reset.
The radio may be in a preset mode which is preventing you from tuning to all of the available stations.
Unfortunately there are still parts of the UK that receive only a few DAB digital radio stations or none at all.
Some entry-level and mid-range smartphones still come with an FM tuner, but you may want to install an app to stream live radio.